Claim reimbursements are processed twice monthly and checks are mailed and wired shortly thereafter. There are a number of reasons that may account for you not receiving a check. Some possibilities can include lack of claim approval, incorrect mailing address or bank information, or your claim being under the $35.00 dollar minimum reimbursement threshold. Please ensure that your address and bank information are correct by accessing your personal settings in your FSA account.  If your approved claim is under $35.00 dollars, your claim will be reimbursed with the next cycle in which your total outstanding approved claims exceed $35.00.