If after visiting our website, https://www.rpgconsultants.com/rpgfocus-login/ and clicking the “Having trouble logging in” link appearing below the blue “Log In” button, you do not receive a password recovery email to the primary email address in our records, please call our Participant Support line at 1-212-947-4800 (select option 1 for Support, then select option 1 for Participant Support) so that we may conduct an identity verification protocol and reset your login credentials. We recommend that you review your personal profile page, once logged in, to ensure that the information in your account profile is complete and up to date.